Contact us

Contact us

Need help? Search our Help Centre.

Can’t find what you’re looking for? Reach out to our support team through the options below.

Message us

Use the messaging icon displayed in the bottom corner of the uMeds Help Centre, or log in to your clinic's patient portal to start a direct messaging conversation with our support team.

Available Monday to Friday from 9am to 9pm (AEDT).

Online Form

Submit a help request by filling out our online form.

Our support team is available to respond 7 days a week, and will get back to you within 24 hours.

Email

Send your queries to info@uMeds.com.au.

Our support team is available to respond 7 days a week, and will get back to you within 24 hours.

In your email, please include:

  • your full name
  • a short description of your enquiry